Privacy Policy

We value your trust and want you to understand how we collect, use, store, and protect the personal information that you provide to us when using our services. This Privacy Policy explains what data we collect about you, why we need it, and how we keep it safe.

Purpose of the Privacy Policy

This policy is designed to inform you about your rights regarding your data and how we handle personal information on our platform. By reading this policy, you will understand what happens to your data when you use our services.

Scope of Application

This Privacy Policy applies to all users who access our website or use our services. When you use our site and services, it means that you agree to the practices described in this policy.

Consent Clause

By using our platform, you consent to the collection, processing, storage, and sharing of your personal data as outlined in this Privacy Policy.

Data We Collect

We collect various types of data, including:

• Personal Information: name, email, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device info, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data

We use your data for several purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing your experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

We use cookies to enhance your user experience, understand how you interact with our platform, and improve its functionality. There are three types of cookies:

• Essential Cookies: necessary for the site to function properly
• Analytics Cookies: help us understand how users interact with our site
• Marketing Cookies: used for targeted advertising

You can manage or disable these cookies through your browser settings.

Legal Basis for Processing

We rely on several legal grounds to process user data:

• Contractual necessity (e.g., processing payments)
• Legal obligations (e.g., tax compliance)
• Legitimate interests (e.g., improving site functionality)
• User consent

Data Sharing and Disclosure

We may share your data with:

• Payment processors to facilitate transactions
• Gaming providers for game development and support

Personal data is not sold, but disclosure may occur when legally required. We will always inform you if we need to share your data.

Data Storage and Retention

We keep personal data for as long as necessary:

• We store account information until accounts are closed or deleted
• Transaction records are kept for a certain period of time, usually in compliance with tax regulations

We take secure measures to protect your data.

Security Measures

To ensure the security and integrity of your data:

• We use SSL encryption to safeguard transactions
• Access controls are in place for authorized personnel only
• Authentication processes verify user identities
• Monitoring systems detect unauthorized access attempts

Your Rights

As a data subject, you have the following rights:

• Access, update, or delete your personal data
• Withdraw consent or object to processing
• Contact us to exercise these rights

International Data Transfers

Personal data may be transferred outside your country or the EEA:

• We use Standard Contractual Clauses (SCCs) to safeguard transfers
• We ensure that recipient organizations comply with EU data protection standards

Third-Party Services

When you access external links or services, their own privacy policies apply. We are not responsible for the content of these sites.

Policy Updates

We may update this Privacy Policy at any time:

• We will notify users by email (support@ert) when significant changes occur
• Continued use means acceptance of updates to this policy

Please contact us with questions or concerns about our Privacy Policy.